RAY-BAN
Prescription Hub

We offer a wide range of sun, clear and custom sunglasses with prescription lenses. However, prescription is not available on all items we sell online.
If the item is available in prescription you will see a button on the product page which says ADD PRESCRIPTION LENSES or SEE PRESCRIPTION VERSION. To shop all of our prescription sunglasses you can also navigate to this page which includes our widest range of sun prescription.

For prescription custom items you can select prescription at the lenses stage of the configuration.

We offer single vision and progressive in our sun, custom and clear glasses.

To be able to process your prescription order we require an up-to-date prescription and pupillary distance measurement (often referred to as PD). We will ask for your prescription after checkout. You have 3 options for sending your prescription:

• 1. Manually insert or upload an image of your prescription before checkout
• 2. After purchase, upload your prescription in “My order details”
• 3. After purchase, send it by email to RXserviceAU@ray-ban.com

Please remember to include your order number in your email. If you can’t send us the prescription directly after the purchase, you can click on ‘PROVIDE YOUR PRESCRIPTION’ in your order confirmation email and in your personal account.

We are unable to accept out of date prescriptions and will cancel orders which are sent in with an out of date prescription. The Ray-Ban logo is included on all prescription eyewear.

If you uploaded or manually inserted the wrong prescription, you have one hour after your purchase to cancel the order and submit a new one. If you have an issue with your prescription more than one hour after purchase, please contact our prescription team as soon as possible: RXserviceAU@ray-ban.com.

Yes, most health insurance providers allow you to claim your rebates directly with them after purchasing your prescription eyewear* online from Ray-ban.com/australia.

*Prescription custom (Remix) are not eligible for health insurance rebates.

Your health care optical extras benefits can be used for prescription glasses and prescription sunglasses. Currently, Prescription custom (Remix) products are not eligible for health insurance rebates.

The amount you can claim depends on factors such as your health insurance, level of cover, waiting periods, and prior claims. You can contact your health insurance directly or visit our nearest store, and we can assist you in determining your eligibility.

Eligible health insurance members may be able to claim prescription glasses, including those with lens coatings such as Blue-violet light filter, when purchased online. Contact your health insurance provider to determine your eligibility. We can provide itemized invoices for eligible items to claim from your health insurer directly.

Eligible health insurance members may be able to purchase prescription sunglasses online with health insurance. Contact your health insurance provider to determine your eligibility.

Generally, health insurance policies have an annual reset period allowing members to claim optical products every year. The majority reset on the 1st of January, while some reset based on the financial year or joining period. Please consult your health insurance provider regarding your individual reset period and cover.

Disclaimer: This information is general in nature. Please consult your health insurance directly to review your insurance and optical cover, Product Disclosure Statement (PDS), available limits, and health insurance terms and conditions.