META AI
“HEY META, LOOK AND TRANSLATE THIS”
“This translates to roasted red pepper in English”
“HEY META, LOOK AND TELL ME ABOUT THAT MONUMENT”
“This appears to be a courthouse or government building”
“HEY META, WHAT SONG IS THIS?”
“The song playing is called Float by Our Space”
“HEY META, TAKE A VIDEO”
FEATURES
Frame description
Lens information
Product dimensions
Camera
Audio
Controls
Battery and memory
Connectivity
We’ve been innovating lens technology since 1937. Today our journey continues with prescription.
OPTIMUM vision performance
We build your lenses alongside the frame, for a more precise fit that delivers clear vision at all angles.
ADVANCED LIGHT protection
Our collection of clear, sun and light-intelligent lenses features the latest innovations for every lifestyle.
ORIGINAL STYLE
You don’t have to compromise on style. Every lens is etched with the logo and is available in different thicknesses.
We accept most insurance plans, including the carriers shown below.
Add your insurance plan details at checkout to apply benefits directly – so you get the deduction up front.
Or save and submit your receipt to your insurance provider to get reimbursed later.
We’ll ask for your prescription during the checkout process. Choose from 3 different options:
Enter manually
Enter your prescription information manually before checkout.
Upload file
Upload a file or a picture of your prescription before checkout.
Send via email or text
After purchase, send your prescription to RXservice@ray-ban.com or text it to 58381
NEED A PRESCRIPTION?
You can book an eye exam at our partner stores, LensCrafters and Target Optical.
RAY-BAN | META WAYFARER
FREE PICK UP IN STORE
Shop online, find your nearest store
GET STARTED IN STORE
We’ll set up your smart glasses
FREE & EASY RETURNS
By mail or in store
AFTER CARE IN STORE
Benefit from our team of experts
COMPLEMENT YOUR PURCHASE
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FAQ
From content creation to maintenance, find everything you need to know about your Ray-Ban Stories or Ray-Ban Meta smart glasses in our dedicated support center.
You can buy Ray-Ban Meta smart glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta smart glasses you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta View app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta smart glasses so we’re sorry that something didn’t work out with your purchase.
There are two ways to return your Ray-Ban Meta smart glasses.
Mail
To return your smart glasses by mail please complete the following steps:
- Contact Customer Care who will assess the status of the glasses and arrange the return for you.
- Import all of your captures to your phone or the Meta View app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return.
Follow the shipping instructions inside your box. Or download the instructions here.
In store
To return your smart glasses in store please complete the following steps:
- Import all of your captures to your phone or the Meta View app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, a member of the store will take care of it directly.
- Take the glasses to your nearest Ray-Ban Meta Collection store and a member of the store team will take care of the return shipment for you. You can use the store locator to find the Ray-Ban store closer to you. Ray-Ban Meta Smart Glasses cannot be returned in store to Target Optical or Pearle Visions.
Please note: your refund request will be processed in store and you’ll receive a confirmation email when your refund is processed. The full refund amount will be visible in your account within 5 days.
Items purchased on Ray-Ban.com can be returned exclusively to Ray-Ban stores. It's not possible to return an online purchase to a certified store or a certified premium store.
You can view and download the Ray-Ban Meta manufacturer warranty policy here.
(1) Feature requires 5G wifi or cellular and minimum ambient temperature condition of at least 5º C. Performance varies based on user location, device battery, temperature, internet connectivity and interference from other devices, and many other factors.
(2) Voice features available in English, Italian and French. Select voice features available only in English.
(3) Meta AI features only available in the US.
(4) Up to 4 hours on single charge plus up to additional 32 hours of charge time per fully charged case. Battery life varies by use, configuration, settings and many other factors. Actual results will vary. Visit our FAQ for more details.
(5) To reduce waste, we ship the Ray-Ban Meta collection without a charging cable. Visit our FAQ for cable and adapter information.
(6) Facebook and Meta account required.