On frames
The model code is composed by the first 2 letters + 4 digits (e.g: RB3183) imprinted inside the left temple of a standard frame.
On the website
The model code is reported in any product detail page. It is composed by the first 2 letters + 4 digits (e.g: RB3183) of the code displayed in the image above.
Yes. Both regular gift cards and e-gift cards can be used online and in all Ray-Ban stores
A gift card is a physical card that has a 16-digit gift card number and an 8-digit PIN number, printed on the back of the card. An e-Gift Card is a virtual gift card that is sent via email (but it still has a 16-digit gift card number and an 8-digit PIN number.
No. The price will be hidden on your receipt. That way you can send your gift straight to their door for them to enjoy!
We know the Holidays are a busy period, so all orders made between 11/06/24 until 12/02/24 have an extended return period of 60 days. Learn more about our return policy here.
Give your employees or clients a gift to remember with a bulk order for corporate gifting and event purchases. See more details here.
FREE PICK UP IN STORE
Shop online, find your nearest store
AFTER CARE IN STORE
Benefit from our team of experts
FREE & EASY RETURNS
By mail or in store
PERFECT FIT
Free personalized adjustments
How do I see if a product is available in store?
On the product page, click on “Find in store”. Then enter an address or city to search for the nearest store with the product available and add it to bag. We offer same-day collection for standard products, excluding prescription and custom styles.
What after care services are available in store?
Our store team are ready to assist you with every stage of your Ray-Ban journey. We offer eye exams, prescription care, free fittings & adjustments, and guidance on everything in our collection, from lens types to face shape.
How does Pick Up In Store work?
Now also available in +870 Sunglass Hut partner stores.
Simply select the pick up location you want your eyewear delivered to and complete the purchase. You'll be notified as soon as your product has arrived at the location. You'll need to present your ID card and order receipt at pick up.
Can I buy online and pick up in store the same day?
You can buy online and pick up in store the same day in Ray-Ban and Sunglass Hut partner stores according to product availability.
How does Return in Store work?
You can return your order to any Ray-Ban, Sunglass Hut, or LensCrafters partner store. It’s free and we’ll register your refund immediately. Return in Store is also available at all stores (Ray-Ban, LensCrafters, and Sunglass Hut) for prescription products. While for customized (REMIX) products, Return in Store is only valid at Ray-Ban stores.
NEED FURTHER HELP?
CHECK OUR ONLINE AND IN-STORE SERVICES PAGE